Water coming through? Close the main shut-off by the meter, then call (365) 363-2754.
Ajax · Pickering · Whitby
Plumbing repairs for Ajax homes, done properly
Sound pipes, packed with care.
A plumber answers, finds the leak or the clog, shows you, then you choose the fix.
- Drains snaked, jetted and camera-checked
- Leaks traced before walls open
- Toilets, faucets and water heaters
- Residential and commercial
- Call-only: a plumber answers
- Licensed & insureddetails on request
- A plumber answersnot a call centre
- See the problem firstthen choose the fix
- Ajax · Pickering · WhitbyDurham Region
Services
Every repair we take on
- Toilets, Sinks & ShowersShower Valve RepairBasement Bathroom Rough-InFaucet Repair and ReplacementToilet Repair
- Sump, Backflow & TreatmentBackflow Prevention TestingWater Softener InstallationSump Pump RepairSump Pump Installation
Residential plumbing
Houses, townhomes and basement units across Ajax.
- Drains, toilets and faucets
- Leaks, burst pipes and shut-offs
- Water heaters and sump pits
Commercial plumbing
Restaurants, plazas, offices and multi-unit buildings.
- Grease lines and drain jetting
- Washrooms and flush valves
- Backflow testing and condo risers
Service area
Neighbourhoods and towns we cover
From the lakefront bungalows of south Ajax to the well-and-septic hamlets north of Taunton, these are the streets we drive. Each page covers the pipe and drain types common there.
Most-called job
Clogged drains, cleared and proven
Snaking kitchen lines packed with bacon fat, pulling hair plugs out of tub shoes, cutting split copper out of frozen exterior walls, swapping leaking tanks and rebuilding toilets that run all night. That is the work, house by house across Ajax.
- Off comes the P-trap, or the cap on the cleanout, so we can see what is lodged in there.
- The right cable goes in: hand auger for a basin, drum machine for a branch, sectional for the main.
- Whatever comes back on the cutter head (hair, grease, wipes or roots) is shown to you.
- The line is run at full flow, and slow repeat lines get a camera.
On the job
The kind of work we do
What we pull out of Ajax drains
Every clog has a culprit, and the cutter head tells us which one when it comes back up the line. We lay it on a drop sheet so you can see what was sitting in your pipe before we talk about what to do next.
| Fixture | What the auger brings back | Usual fix |
|---|---|---|
| Bathroom basin | Hair knotted round the pop-up rod, toothpaste sludge | Pull the stopper, clean the tailpiece, hand auger |
| Tub and shower | Long hair bound with soap scum below the strainer | Remove the drain shoe or overflow plate, cable through |
| Kitchen sink | Grey grease paste, rice, coffee grounds | Drum machine with a spade head, then hot flush or jetting |
| Toilet | Wipes, cotton swabs, a child's toy in the trapway | Closet auger, or pull the bowl and push it out from below |
| Basement floor drain | Roots, scale, laundry lint, paper | Sectional machine through the cleanout, camera if it repeats |
Pipe you will find in an Ajax basement
Open a ceiling tile in a house near the old village core and you may meet galvanized steel supply lines threaded together decades ago, with a cast iron stack beside them. In the big subdivisions laid out from the 1970s to the 1990s it is mostly type M copper and black ABS drain, sometimes with a run of grey poly-B. North of Rossland Road the newer builds use PEX manifolds, plastic sump pits and power-vented tanks. Each kind of pipe fails differently: steel closes up with rust from the inside, copper pinholes, poly-B lets go at its fittings, and PEX crimps can weep if the ring was set crooked.
Local tip Who owns which pipe. The Region of Durham supplies Ajax with treated Lake Ontario water and looks after the main under the road and the meter. From the property line in, the service pipe, shut-off and everything after it belong to the homeowner.
The first five minutes of a leak
Most water damage happens before a plumber gets to the door, so the phone call starts with stopping the flow.
- Go to the spot where the water service pokes up through the basement slab next to the meter; the main valve sits just above it.
- A wheel handle gets cranked clockwise until it binds; a lever handle gets swung ninety degrees so it crosses the pipe.
- Open a basement tap to drain the pressure off the lines upstairs.
- For a leaking tank, kill the breaker on an electric heater or turn a gas control to pilot.
- Move boxes off the floor and keep away from outlets if the water is spreading.
Why it is phone only
No forms, no chat box. A plumber on the line can ask whether the gurgle comes when the washer drains, whether the drip is warm or cold, and whether the floor drain is holding water. Those answers decide what goes on the van and whether the job is tonight or tomorrow morning.
Questions we hear on the phone
Do you work in Pickering and Whitby too?
Yes. Calls come in from all of Ajax and from neighbouring parts of Pickering and Whitby. The Where We Work page lists each place we drive to.
Can I get a figure on the phone?
We can describe what the job involves and what moves the price: access, pipe material, how far the clog sits. A firm figure comes after the plumber has seen it, and no work starts until you agree.
Do you carry a drain camera?
Yes. When a line clogs again and again, a push camera shows whether it is roots, a sag holding water or a cracked joint, and you can watch the screen with us.